We respond to every message within one business day. For urgent order matters, include your order number in the message body.
support@vibrationaltheory.com
Response Time
Within 1 business day
Hours
Mon–Fri, 9am–5pm MST
Based in
Santa Fe, New Mexico
Domestic orders ship within 1–3 business days and arrive within 5–8 days via standard shipping. Expedited 2-day options are available at checkout. International orders ship within 3–5 business days.
Yes — every specimen is verified through personal supplier visits and documented chain of custody. We publish our Ethical Sourcing Pledge annually and refuse to stock from operations we cannot audit.
Returns are accepted within 30 days of delivery for items in their original condition. Because crystals are energetically prepared, we ask that you re-cleanse returned items. Contact us before initiating a return.
Yes. We partner with vetted practitioner-owned shops and wellness businesses. Contact us via the form with "Wholesale & Dropshipping" as your subject and include your business website or Instagram.
Each piece is smudged with sustainably harvested white sage and exposed to 432 Hz sound frequencies using singing bowls, within 24 hours of packaging.
Absolutely. Use the contact form with "Product Question" as the subject and describe what you're looking for. We receive new inventory regularly and can notify you of matching arrivals.